PKI Blog

ITIL Change Management

Posted by Max Szaniawski on Apr 1, 2015 1:49:00 PM

Change Management is one of the most important processes of Service Transition because it allows us to:

  • Reduce Costs
  • Lower Overhead
  • Add to bottom line
  • Improve Productivity
  • Improve Quality
  • Improve Services

The RFC (Request for Change) can be generated from anywhere in the organization. Implementing a Change Management program allows us to quickly update configurations, resolve errors and adapt to a changing environment.

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Topics: ITIL, Change Management, Digital Identity Management

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